PF Whitehead Logistics

PF Whitehead Logistics logo Historically we have always seen agencies as a necessary evil. But during 2006 we invited Face2Face Services onsite in an effort to consolidate to one agency from the many used previously. We have been delighted by the results since. The relationship has grown from strength to strength allowing PF Whitehead to focus on continued growth backed up with the reliability of staff Face2Face Services provides us on a daily basis.

Our contracts with the likes of B&Q and IKEA are very demanding, with early day shifts for delivery crews and drivers working through the night for trunk work. Face2Face Services have worked with us closely to understand the job roles and they are very careful to select the right staff for us. They complete on the job training and communicate all our recent requirements to all staff concerned. Face2Face Services have staff on standby 24 hours a day for our daily staffing challenges.

We have recently used the services from Face2Face to employ some internal staff for our offices and warehouse facility at Coomber Way. We have employed Customer Service advisors, Warehouse Staff and FLT Operatives, Drivers and Porters to meet the needs of our growing business.

I am more than happy to recommend the services of Face2Face Services.

Peter NJ Whitehead
Operations Director

Spaceworks Furniture Hire

Spaceworks Furniture Hire After suffering a season of ‘out of control’ short term and temporary staff use across several different agencies, continually being let down or over supplied during 2007, a decision was made at the beginning of 2008 to move to a sole agency supplier for all Driving and Warehouse staff. The contract was won by Face2Face Services who had previously only supplied Spaceworks with driving staff of a good quality. The Team then spent a great deal of time finding out how we operate and developing plans and induction practices that would best suit our business during the summer peaks.

During this years peak season Face2Face Services have continued to supply good quality drivers and porters and they have also supplied our full requirement for internal staff including a sales agent, as per our agreement. This has proved extremely successful and has reduced our Management time and stress by having this whole area managed properly by them. Rachel and Russell have supplied on site support and a 24hr support line and have not let us down once, despite some very high and last minute requests for staff. They have remained professional and objective through the entire period and have supplied only good quality people, dealing with any issues that have arisen quickly and efficiently, as well as producing some great Management Information.

In short I would highly recommend Face2Face to any other business looking to resolve the usually unreliable agency requirements.

Darren Mackay
Operations Manager

Edgar's Cool Water

Edgar's Cool Water logo In past years, Edgar's Cool Water Ltd have been very wary of recruitment agencies, as the calibre of drivers were not up to our expectations and reliability across the board was poor.

Three years ago, in the middle of summer, the height of our season, Edgar's Cool Water were again let down by an agency and my patience was running thin.

On the off chance, Rachel called into the office. I told her I had had enough of agencies and being let down by them. I remember this day well. It was around 5.30pm and Rachel stated that she would get me an experienced multi drop delivery driver of a high standard for the next morning… I had nothing to lose and gave her the opportunity.

Three years later, Face2Face Services fulfill all of Edgar's Cool Water's recruitment requirements; for both temporary and permanent staff. They recruit for all areas of our business including Distribution, Sales, Administration, and Accounts and more recently they have helped us with Management positions. This has in turn led to Face2Face Services hosting an on-site status with us in Shoreham and running there Sussex office within our premises at Edgar's Cool Water.

The dedication of Face2Face Services to the industry is second to none, and the 24 hour service is outstanding. Rachel has helped us through some very difficult times, when we have been extremely busy and in need of some help.

I can, without any doubt, recommend Face2Face Services very highly.

Simon Edgar
Managing Director

Face2Face Services - Your Recruitment Solution